We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Amazon site only issue: A web page is slowing down your browser. What would you like to do?

  • 2 valiny
  • 1 manana an'ity olana ity
  • 14 views
  • Valiny farany nomen'i Pj

Jake-Trapp
Jake-Trapp
more options

I'm using Firefox Quantum 61.0.2 (64-bit) with Windows 7. I've been getting the "web page is slowing down your browser" error a lot when I'm shopping on Amazon. It appears to only happens on the Amazon site, and the pages do eventually load, but take forever to do so. One of the culprits is waiting for "images-na.ssl-images-amazon.com" to load. I tried running Firefox in safe mode but the problem persists. I don't have any issues at the amazon site with IE 11; all the pages load quickly. Help! This is driving me crazing.

I'm using Firefox Quantum 61.0.2 (64-bit) with Windows 7. I've been getting the "web page is slowing down your browser" error a lot when I'm shopping on Amazon. It appears to only happens on the Amazon site, and the pages do eventually load, but take forever to do so. One of the culprits is waiting for "images-na.ssl-images-amazon.com" to load. I tried running Firefox in safe mode but the problem persists. I don't have any issues at the amazon site with IE 11; all the pages load quickly. Help! This is driving me crazing.

All Replies (2)

Shadow110
Shadow110
more options

Hi, please try a Refresh but Note that this does more than uninstalling and re-installing does. Normal uninstalling does not remove some preferences which may have become corrupt. Please Refresh but do this 1st:

then

Pj
Pj
more options

Jake-Trapp said

I'm using Firefox Quantum 61.0.2 (64-bit) with Windows 7. I've been getting the "web page is slowing down your browser" error a lot when I'm shopping on Amazon. It appears to only happens on the Amazon site, and the pages do eventually load, but take forever to do so...

I see this at times, and for me, I let it go or I see the pop-up bar go away before I can click on it. I don't know how FF determines that a Script is taking too long, as some of the pop-up Warnings are legit - meaning... it really is taking too long, but sometimes I think it is 'too sensitive' and as fast as some of the Warnings pop-up, they quickly go away.

How 'forever' is the Amazon issue? 30 seconds? A minute or more?


~Pj