This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

I get "server not found" intermittantly

  • 1 valiny
  • 1 manana an'ity olana ity
  • 2 views
  • Valiny farany nomen'i FredMcD

more options

I've not seen these symptoms described elsewhere. There are lots of discussion of "Server Not Found", but not as an intermittent problem.

1. I get "Server Not Found" on about 10-15% of my attempts to load websites. The error seems random, as there is no obvious pattern as to when and where it will occur. The same site might wor fine the first time and them the I get the error message if I try again a few minutes later, or vice versa.

2. The problem usually goes away with with a second click, but not always.

3. On a few clicks, the page only loads partially.

4. I've tested Waterfox and it seems to happen there as well. I don't have this problem with chromium.

5. Running Firefox 52, Win 7.

I've not seen these symptoms described elsewhere. There are lots of discussion of "Server Not Found", but not as an intermittent problem. 1. I get "Server Not Found" on about 10-15% of my attempts to load websites. The error seems random, as there is no obvious pattern as to when and where it will occur. The same site might wor fine the first time and them the I get the error message if I try again a few minutes later, or vice versa. 2. The problem usually goes away with with a second click, but not always. 3. On a few clicks, the page only loads partially. 4. I've tested Waterfox and it seems to happen there as well. I don't have this problem with chromium. 5. Running Firefox 52, Win 7.

All Replies (1)

more options

As the problem is not always present, this could be a challenge.

Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?


Call up several websites over the next 15-20 minutes.