This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Firefox crashes

  • 6 valiny
  • 1 manana an'ity olana ity
  • 4 views
  • Valiny farany nomen'i richkane

richkane
richkane
more options

My Firefox on my new Mac keeps crashing every time I try to attach a PDF file to an email or upload a photo to Facebook. Every time, whenever I try to use the uploader. Not a Mac problem.

I can't submit a crash report because there are no crash reports to produce. I don't want to have to go back to Chrome but I guess I might have to.

My Firefox on my new Mac keeps crashing every time I try to attach a PDF file to an email or upload a photo to Facebook. Every time, whenever I try to use the uploader. Not a Mac problem. I can't submit a crash report because there are no crash reports to produce. I don't want to have to go back to Chrome but I guess I might have to.

Vahaolana nofidina

hi, that's a known problem with the macos mojave update unfortunately. mozilla's developers are working on a fix for firefox and that should be ready in the next couple of days.

Hamaky an'ity valiny ity @ sehatra 👍 1

All Replies (6)

philipp
philipp
  • Moderator
more options

Vahaolana Nofidina

hi, that's a known problem with the macos mojave update unfortunately. mozilla's developers are working on a fix for firefox and that should be ready in the next couple of days.

richkane
richkane Tompon'ny fanontaniana
more options

Thanks so much. So, by the end of the week it should be fixed?

philipp
philipp
  • Moderator
more options

yes, a firefox 62.0.3 update with a fix is in the making

philipp
philipp
  • Moderator
more options

the update is now generally available. could you retest in firefox 62.0.3 to see if the problem was addressed in your case as well?

AliceWyman
AliceWyman
  • Moderator
more options

For more information about updating Firefox, see this article: Update Firefox to the latest release

richkane
richkane Tompon'ny fanontaniana
more options

Thanks, it seems to be fixed now after the update today.