This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

JAWS for Windows 2018 is not reading Firefox ver. 62, 64 bit at all, on a Win 7 pro 64 bit machine

  • 1 valiny
  • 1 manana an'ity olana ity
  • 1 view
  • Valiny farany nomen'i cor-el

Steve.Murgaski
Steve.Murgaski
more options

I understood that Firefox is working with the latest version of the JAWS screen reader, 2018. But on my system the text of web pages is not being read at all. This is also true with the latest NVDA screen reader. I have tried uninstalling and reinstalling Firefox. What else can I try?

I understood that Firefox is working with the latest version of the JAWS screen reader, 2018. But on my system the text of web pages is not being read at all. This is also true with the latest NVDA screen reader. I have tried uninstalling and reinstalling Firefox. What else can I try?

Vahaolana nofidina

You may have to disable multi-process to make JAWS work.

You can disable multi-process windows in Firefox 58+ by setting this pref to false on the about:config page.

  • browser.tabs.remote.autostart = false

You can open the about:config page via the location/address bar. You can accept the warning and click "I accept the risk!" to continue.

Hamaky an'ity valiny ity @ sehatra 👍 0

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Vahaolana Nofidina

You may have to disable multi-process to make JAWS work.

You can disable multi-process windows in Firefox 58+ by setting this pref to false on the about:config page.

  • browser.tabs.remote.autostart = false

You can open the about:config page via the location/address bar. You can accept the warning and click "I accept the risk!" to continue.