This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Nakatona sy natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

my debit card was used to update POF

  • 2 valiny
  • 1 manana an'ity olana ity
  • 8 views
  • Valiny farany nomen'i Kevin

rickebates
rickebates
more options

I was charged $19.99 for a upgrade that I didn't authorize at all and i have not given you my debit card number to do this on the date of 10-7-2018 I would like to be refunded cause i did not make this upgrade Richard Bates

I was charged $19.99 for a upgrade that I didn't authorize at all and i have not given you my debit card number to do this on the date of 10-7-2018 I would like to be refunded cause i did not make this upgrade Richard Bates

All Replies (2)

Paul
Paul
  • Top 25 Contributor
  • Moderator
more options

Hi

Updates to Firefox for Android are free from the Google Play Store. We do not charge for updates on any Mozilla software.

Where did you see this request for a charge to update Firefox for Android?

Kevin
Kevin
  • Moderator
more options

Please contact Plenty of Fish https://forums.plentyoffish.com/datingForum4.aspx for help with your account on that website.

If you are unable to get a response you should talk to your credit card about initiating a chargback or fraud report.