This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Why has Firefox got my IP address wrong?

  • 2 valiny
  • 1 manana an'ity olana ity
  • 40 views
  • Valiny farany nomen'i DenBurton

DenBurton
DenBurton
more options

When I receive an email regarding a change I may have made to my Firefox account (password for example) it shows my location and IP address as something completely different to reality. Why is that, and should I be worried?

When I receive an email regarding a change I may have made to my Firefox account (password for example) it shows my location and IP address as something completely different to reality. Why is that, and should I be worried?

All Replies (2)

WestEnd
WestEnd
more options

How are you verifying this? And are you using a proxy or vpn?

DenBurton
DenBurton Tompon'ny fanontaniana
more options

I asked the question " How do I find my IP address" on Firefox, the answaer came back to navigate to the Network area, where I should find it. Once there I found several, IPv4, IPv4 DNS, Physical Address, none of which match the one shown on the reply from my account. As you will have gathered I am in no way technically minded when it comes to computers, but I do worry when an official reply comes back showing my location as some 80 miles away from my actual location, and with a set of numbers (my IP Add) which bear no resemblance to what my computer is showing me. Should I be concerned??