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Issues logging in to Secured Site

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  • 1 manana an'ity olana ity
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  • Valiny farany nomen'i Mcnaught

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I am not able to log in or make payments on secured sites with 2 factor authentication enabled. Every time i switch to message app to check the OTP received to complete the transaction or to log in, Mozilla refreshes the whole transaction page making the received OTP useless. I never had any such issues with Chrome. Can someone help me with this issue. Thanks in advance.

I am not able to log in or make payments on secured sites with 2 factor authentication enabled. Every time i switch to message app to check the OTP received to complete the transaction or to log in, Mozilla refreshes the whole transaction page making the received OTP useless. I never had any such issues with Chrome. Can someone help me with this issue. Thanks in advance.

All Replies (2)

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You may be short on memory. Try to reboot the phone.

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It's ok. I tried logging in with other device and it works just fine. May be the old android version or something in my device is causing the problem. Thanks for your help.