We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

I am unable to close a tab that does not load

  • 1 valiny
  • 1 manana an'ity olana ity
  • 5 views
  • Valiny farany nomen'i superluser

more options

Hello, I opened a tab on my Firefox for Android:

https://nypost.com/2019/01/01/trump-calls-retired-general-a-dog-with-a-big-dumb-mouth/?utm_source=fark&utm_medium=website&utm_content=link&ICID=ref_fark

The tab did not completely load, and when I try to close this tab or switch to another tab, the other tabs do not load their content.

If I attempt to switch tabs, then leave Firefox and return to it, the tab that I switched to shows the partially-loaded content from the problem tab (though the URL is not from that tab) and the new tab becomes unresponsive.

I've tried closing the tab, closing the program, force stopping the program, restarting my phone, and all of the above, in order. The tab just keeps coming back.

Any ideas why this is happening? How do I stop it?

Hello, I opened a tab on my Firefox for Android: https://nypost.com/2019/01/01/trump-calls-retired-general-a-dog-with-a-big-dumb-mouth/?utm_source=fark&utm_medium=website&utm_content=link&ICID=ref_fark The tab did not completely load, and when I try to close this tab or switch to another tab, the other tabs do not load their content. If I attempt to switch tabs, then leave Firefox and return to it, the tab that I switched to shows the partially-loaded content from the problem tab (though the URL is not from that tab) and the new tab becomes unresponsive. I've tried closing the tab, closing the program, force stopping the program, restarting my phone, and all of the above, in order. The tab just keeps coming back. Any ideas why this is happening? How do I stop it?

All Replies (1)

more options

Yay I got rid of it. I had to open about:logins, shut off my phone, reopen Firefox, and close the problem tab from the tabs view.

I'm very curious why this happened, though. It's not the first time something like this has happened, and it's a very disruptive process to get rid of it.