This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Drag and drop attachments results in multiples of same file

  • 3 valiny
  • 3 manana an'ity olana ity
  • 8 views
  • Valiny farany nomen'i rday2378

more options

When using the "drag and drop" method of saving attachments to my desktop, I end up with multiple copies of the same attachments.

For example if an email has "Attachment A", "Attachment B", "Attachment C", I end up with "Attachment A-1", "Attachment A-2", "Attachment A-3", "Attachment B-1", "Attachment B-2", "Attachment B-3", "Attachment C-1", "Attachment C-2", "Attachment C-3".

Started happening with the 60.4 update. Does not happen if I drag one attachment at a time, or if I use the "Save All" button.

Using Thunderbird 60.4.0, on Mac OS Sierra 10.12.6

When using the "drag and drop" method of saving attachments to my desktop, I end up with multiple copies of the same attachments. For example if an email has "Attachment A", "Attachment B", "Attachment C", I end up with "Attachment A-1", "Attachment A-2", "Attachment A-3", "Attachment B-1", "Attachment B-2", "Attachment B-3", "Attachment C-1", "Attachment C-2", "Attachment C-3". Started happening with the 60.4 update. Does not happen if I drag one attachment at a time, or if I use the "Save All" button. Using Thunderbird 60.4.0, on Mac OS Sierra 10.12.6

All Replies (3)

more options

This exact thing started happening to me too about a month ago. For example, dragging and dropping 6 files creates 36 files! Extremely annoying!! Using Thunderbird 60.5.0 on Mac OS Sierra 10.13.6.

more options

Hi all, same problem on Thunderbird 60.5.1, also on 60.4. Before 60.5.1 I've installed High Sierra, this morning I tried to update to Mojave and 60.5.1 but problem persist. Please solve this problem, is very annoying!. Thanks

more options

Still happening with 60.6.1. THIS IS DRIVING ME CRAZY!