This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Key shortcuts don't recognize shift key

  • 1 valiny
  • 1 manana an'ity olana ity
  • 1 view
  • Valiny farany nomen'i NooneAtAll

more options

Ubuntu 18.04.1 LTS Firefox 64.0 (64-bit) Mozilla Firefox for Ubuntu canonical - 1.0

When trying to use shortcuts that use shift key, instead shortcut without it activates:

1)ctrl+shift+t - expected: undo close tab - get: open new tab (same as ctrl+t)

2)ctrl+shift+n - expected: undo close window - get: open new window (same as ctrl+n)

3)ctrl+shift+tab - expected: go one tab to the left - get: go one tab to the right (same as ctrl+tab)

4)ctrl+shift+PgUp - expected: move tab to the left - get: go one tab to the left (same as ctrl+PgUp)

5)ctrl+shift+PgDn - expected: move tab to the right - get: go one tab to the right (same as ctrl+PgDn)

6)ctrl+shift+a - expected: add-ons - get: select all (same as ctrl+a)

Also tried ctrl+shift+h, got same result as ctrl+h (history sidebar) Since I don't know how "Library window (history)" should look like I can't say if it is not working correctly.

Everything was tested with both shift keys Both shift keys WO-RK Everything was tested in safe mode Shift+left, +right, +up, +down work as expected

Since ctrl+PgUp gives functionality of not-working ctrl+shift+tab, I question recognizing the shift key

Ubuntu 18.04.1 LTS Firefox 64.0 (64-bit) Mozilla Firefox for Ubuntu canonical - 1.0 When trying to use shortcuts that use shift key, instead shortcut without it activates: 1)ctrl+shift+t - expected: undo close tab - get: open new tab (same as ctrl+t) 2)ctrl+shift+n - expected: undo close window - get: open new window (same as ctrl+n) 3)ctrl+shift+tab - expected: go one tab to the left - get: go one tab to the right (same as ctrl+tab) 4)ctrl+shift+PgUp - expected: move tab to the left - get: go one tab to the left (same as ctrl+PgUp) 5)ctrl+shift+PgDn - expected: move tab to the right - get: go one tab to the right (same as ctrl+PgDn) 6)ctrl+shift+a - expected: add-ons - get: select all (same as ctrl+a) Also tried ctrl+shift+h, got same result as ctrl+h (history sidebar) Since I don't know how "Library window (history)" should look like I can't say if it is not working correctly. Everything was tested with both shift keys Both shift keys WO-RK Everything was tested in safe mode Shift+left, +right, +up, +down work as expected Since ctrl+PgUp gives functionality of not-working ctrl+shift+tab, I question recognizing the shift key

Novain'i NooneAtAll t@

All Replies (1)

more options

Sorry, seems like formatting is broken... Is it same as on reddit, where 2 spaces are needed at the end of each line for it to work?