This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

TWO QUESTIONS: Prob: Latest Tbird sends 'automatic' copy of each email back to me in 'sent' & 'new mail'. 2) How can I copy and send videos with a live link?

  • 1 valiny
  • 1 manana an'ity olana ity
  • 1 view
  • Valiny farany nomen'i Toad-Hall

more options

I began to have this problem, it seems, with the latest update. Besides sending a copy to my 'Sent' folder, I'm also getting a copy of emails I send in my 'new' emails...so I'm getting 'double' copies. I normally move all 'important' emails to a named folder, for storage and reference. I work at home - gets lots of emails - and now have to check to see if I have a copy of an email already in a folder - or if this is just an 'extra copy' I didn't need that was sent anyway.

I'd also like to be able to copy and send videos on current news to friends - which include a screen shot of the video and a live link. This ability was removed from Tbird some time back, for some reason. I currently have to do copy the screen shot, then put 'LINK TO VIDEO:.............' with the url, below the video - instead of making the video itself 'clickable'. How can I make them clickable?

Thanks for all the hard work you all do!

I began to have this problem, it seems, with the latest update. Besides sending a copy to my 'Sent' folder, I'm also getting a copy of emails I send in my 'new' emails...so I'm getting 'double' copies. I normally move all 'important' emails to a named folder, for storage and reference. I work at home - gets lots of emails - and now have to check to see if I have a copy of an email already in a folder - or if this is just an 'extra copy' I didn't need that was sent anyway. I'd also like to be able to copy and send videos on current news to friends - which include a screen shot of the video and a live link. This ability was removed from Tbird some time back, for some reason. I currently have to do copy the screen shot, then put 'LINK TO VIDEO:.............' with the url, below the video - instead of making the video itself 'clickable'. How can I make them clickable? Thanks for all the hard work you all do!

All Replies (1)

more options

re : Besides sending a copy to my 'Sent' folder, I'm also getting a copy of emails I send in my 'new' emails

Please post info: In Thunderbird

  • Help > Troubleshooting Information
  • click on 'Copy text to clipboard' button
  • In this forum question, right click in a 'Post a Reply' text box and select 'Paste'.
  • Remove everything do do with fonts and printers, but do not edit any onfo regarding accounts.
  • Click on 'Post Reply'

State which account number is having the issue.