This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

My masterpassword is not accepted on one device but is accepted on another.

  • 2 valiny
  • 1 manana an'ity olana ity
  • 5 views
  • Valiny farany nomen'i ClarkyM

ClarkyM
ClarkyM
more options

I have Firefox synced on two devices, my desktop PC and my laptop. Both are the same version.

I tried to unlock my Firefox passwords on my desktop PC but failed. I tried to unlock my Firefox passwords on my laptop = success!

I am 100% sure i typed in the same passwords, on both devices.

I have Firefox synced on two devices, my desktop PC and my laptop. Both are the same version. I tried to unlock my Firefox passwords on my desktop PC but failed. I tried to unlock my Firefox passwords on my laptop = success! I am 100% sure i typed in the same passwords, on both devices.

Vahaolana nofidina

Maybe you did set up a different master password on that PC. The MP isn't synced to other devices.

See also:

Hamaky an'ity valiny ity @ sehatra 👍 1

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Vahaolana Nofidina

Maybe you did set up a different master password on that PC. The MP isn't synced to other devices.

See also:

ClarkyM
ClarkyM Tompon'ny fanontaniana
more options

cor-el said

Maybe you did set up a different master password on that PC. The MP isn't synced to other devices.

Thank you, i totally forgot that the MP is'nt synced and resetting did the trick.

I'm quite sure I did use the same MP, because I use a Passwordvault. Also did it work a few days before and I did'nt change the MP since then. The possibillity of losing all remembered login credentials, is quite unsettling.