This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

moved from windows to linux, passwords not saved and logins not works

  • 1 valiny
  • 1 manana an'ity olana ity
  • 1 view
  • Valiny farany nomen'i sfhowes

more options

I copied profile folder from thunderbird 60.5 in windows 10 to linuxmint 18.3 thunderbird 60.0. everything works include addons but when I want to check my emails, it prompt for password. when I enter, nothing happens (not login and checking details appears in status bar) and passwords not saved too.

1. I check Use Password Manager to remember password. 2. I deleted cert9.db, key4.db

no one works.

I copied profile folder from thunderbird 60.5 in windows 10 to linuxmint 18.3 thunderbird 60.0. everything works include addons but when I want to check my emails, it prompt for password. when I enter, nothing happens (not login and checking details appears in status bar) and passwords not saved too. 1. I check Use Password Manager to remember password. 2. I deleted cert9.db, key4.db no one works.

All Replies (1)

more options

Delete the pkcs11.txt file from the profile folder (while TB is closed):

http://forums.mozillazine.org/viewtopic.php?f=39&t=3046744