This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Thunderbird crashes after startup @ mozilla::image::Decoder::PostInvalidation caused by feed reader

  • 1 valiny
  • 1 manana an'ity olana ity
  • 3 views
  • Valiny farany nomen'i Matt

more options

I already tried starting it in safe mode. I checked "Disable addons" but pressing button "Make Changes and Restart" has no effect. Thunderbird starts fine with clean profile though My crash report ID is bp-1fff8fd5-9131-45b9-9adc-3f8c40190309

I'm running Windows 8.1, Thunderbird 60.5.3

I already tried starting it in safe mode. I checked "Disable addons" but pressing button "Make Changes and Restart" has no effect. Thunderbird starts fine with clean profile though My crash report ID is bp-1fff8fd5-9131-45b9-9adc-3f8c40190309 I'm running Windows 8.1, Thunderbird 60.5.3

Novain'i Wayne Mery t@

All Replies (1)

more options

Your advice here is not going to get better than that offered to you in Bugzilla. https://bugzilla.mozilla.org/show_bug.cgi?id=1534065

"I already tried starting it in safe mode. I checked "Disable addons" but pressing button "Make Changes and Restart" has no effect. Thunderbird starts fine with clean profile though"

I suggest you try the continue option. You have not tried safe mode unless you have tried to actually use the application in that state. My feeling is you have issues with your graphics driver and a new profile turns off the hardware acceleration, just as safe mode does (If you actually run in that mode)