This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

TLS handshake for MOTO E5 Play phone and hotspot

  • 2 valiny
  • 1 manana an'ity olana ity
  • 1 view
  • Valiny farany nomen'i hellosct1

drc0304
drc0304
more options

I placed my MOTO E5 Play phone in hotspot mode.

I went to my laptop and can see the hotspot and can connect to it.

However, I have tried using Firefox V68.0, Edge, and Internet Explorer and get nowhere.

I get stuck on the "Performing TLS handshake"

Not sure what to do next.

I placed my MOTO E5 Play phone in hotspot mode. I went to my laptop and can see the hotspot and can connect to it. However, I have tried using Firefox V68.0, Edge, and Internet Explorer and get nowhere. I get stuck on the "Performing TLS handshake" Not sure what to do next.

Vahaolana nofidina

Hi friend, this could be due to security software like Avast, Kaspersky, BitDefender and ESET that intercept secure connection certificates and send their own. Or may be you need to configure your data mobile and hot spot setting in your phone . I don't think it is a firefox problem as it is on all browsers you have.

Hamaky an'ity valiny ity @ sehatra 👍 0

All Replies (2)

Yamama_sh
Yamama_sh
more options

Vahaolana Nofidina

Hi friend, this could be due to security software like Avast, Kaspersky, BitDefender and ESET that intercept secure connection certificates and send their own. Or may be you need to configure your data mobile and hot spot setting in your phone . I don't think it is a firefox problem as it is on all browsers you have.

hellosct1
hellosct1
more options

Hi,

it is a network problem it's only on your phone and you activate the hostpost it must be visible for your computer to see it

best regard