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Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Why won't firefox download on my ipad?

  • 4 valiny
  • 2 manana an'ity olana ity
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  • Valiny farany nomen'i user1693610

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5th gen ipad, ios version 12.4, wifi working fine, plenty of space on new iPad. I touch GET on Firefox in the app store. It spins for about 2 minutes then quits. Never even get a download circle, just spinning. Tried four times. Please help.

5th gen ipad, ios version 12.4, wifi working fine, plenty of space on new iPad. I touch GET on Firefox in the app store. It spins for about 2 minutes then quits. Never even get a download circle, just spinning. Tried four times. Please help.

Vahaolana nofidina

This issue is related to Apple's AppStore. Are you logged into your iCloud account in the AppStore? Also, try restarting your iPad, than redownload Firefox for iOS.

Hamaky an'ity valiny ity @ sehatra 👍 1

All Replies (4)

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Vahaolana Nofidina

This issue is related to Apple's AppStore. Are you logged into your iCloud account in the AppStore? Also, try restarting your iPad, than redownload Firefox for iOS.

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Thank you. I thought I had posted my own answer here. I rebooted and it worked just fine.

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find where to mark the question as solved!

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Excellent. I'm glad it worked out :-)