This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

The "permissions" area of the settings doesn't let users input a site and manage it as it describes in the documentation.

  • 2 valiny
  • 1 manana an'ity olana ity
  • 6 views
  • Valiny farany nomen'i izual1

more options

I'm having an issue with google, I use google voice for making calls with my Mac using firefox version 69 (and 69.0.1) and until recently I was able to have firefox remember that I granted google permission to access my microphone. Now it asks every time I make a call and the microphone is accessed. The documentation says there should be a "remember this decision" box, but none exists. It also says I would be able to go into the permission settings and mark it as always allow, but that isn't an option either, just allow or block. The absence of the more permanent permissions is similar to other permission windows like for notifications and location sharing. There is a box to block future requests in the settings but that applies to all sites and it blocks instead of allows. What am I missing? I haven't made any recent changes to settings or extensions. Any information you can provide would be much appreciated. Thank you very much.

I'm having an issue with google, I use google voice for making calls with my Mac using firefox version 69 (and 69.0.1) and until recently I was able to have firefox remember that I granted google permission to access my microphone. Now it asks every time I make a call and the microphone is accessed. The documentation says there should be a "remember this decision" box, but none exists. It also says I would be able to go into the permission settings and mark it as always allow, but that isn't an option either, just allow or block. The absence of the more permanent permissions is similar to other permission windows like for notifications and location sharing. There is a box to block future requests in the settings but that applies to all sites and it blocks instead of allows. What am I missing? I haven't made any recent changes to settings or extensions. Any information you can provide would be much appreciated. Thank you very much.
Sarin'efijery napaingotra

Novain'i izual1 t@

Vahaolana nofidina

See also the "Tools -> Page Info -> Permissions" page.


Make sure you do not run Firefox in permanent Private Browsing mode (Always use Private Browsing mode; Never Remember History).

  • Options/Preferences -> Privacy & Security
    Firefox will: "Use custom settings for history"
  • remove checkmark: [ ] "Always use Private Browsing mode"

In case you use "Clear history when Firefox closes" or otherwise clear history.

  • do not clear the Site Preferences
  • clearing "Site Preferences" clears exceptions for cookies, images, pop-up windows, and software installation and exception for password and other website specific data
Hamaky an'ity valiny ity @ sehatra 👍 1

All Replies (2)

more options

Vahaolana Nofidina

See also the "Tools -> Page Info -> Permissions" page.


Make sure you do not run Firefox in permanent Private Browsing mode (Always use Private Browsing mode; Never Remember History).

  • Options/Preferences -> Privacy & Security
    Firefox will: "Use custom settings for history"
  • remove checkmark: [ ] "Always use Private Browsing mode"

In case you use "Clear history when Firefox closes" or otherwise clear history.

  • do not clear the Site Preferences
  • clearing "Site Preferences" clears exceptions for cookies, images, pop-up windows, and software installation and exception for password and other website specific data
more options

OK, I thought it was fixed but I was mistaken. I've used the "Tools -> Page Info -> Permissions" pages for google.com and all the related subdomains; they all show that the microphone is "allow" but I'm still asked each time. I've also made sure my settings comply to your suggestions.