This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Firefox Won't Ask tTo Save Site Logih Names And Passwords

  • 3 valiny
  • 1 manana an'ity olana ity
  • 28 views
  • Valiny farany nomen'i McCoy

more options

Firefox wont ask if log in names and passwords are to be saved on my sister's account.

It does ask if I want account and passwords saved when I'm logged into Windows on my account.

When I go to Options - Privacy & Security - Logins and Passwords on my sister's account, "Ask to save logins and password for websites" is grayed out along with the checkbox. I can't turn it on.

See attached image,

How can I set this so she's asked if the login information is saved?

Thanks Larry

Firefox wont ask if log in names and passwords are to be saved on my sister's account. It does ask if I want account and passwords saved when I'm logged into Windows on my account. When I go to Options - Privacy & Security - Logins and Passwords on my sister's account, "Ask to save logins and password for websites" is grayed out along with the checkbox. I can't turn it on. See attached image, How can I set this so she's asked if the login information is saved? Thanks Larry
Sarin'efijery napaingotra

All Replies (3)

more options

Are you using any password add-ons or programs?

more options

Thanks Fred:

Are you using any password add-ons or programs?

It looks like my sister has added HTTPS Everywhere. Other add-ons appear to be the same ones I have.

I disabled that and re-logged into her account. "Ask to save logins and passwords for websites", and it's check box, were still grayed out so I've re-enabled it.

Attached are lists of the extension and plug-ins.

I appreciate your assistance

more options

Hello Larry,

Would you please make sure that your sister is not in permanent private browsing mode (the box will be greyed out, if she is) :

Options/Preferences => Privacy & Security => History

Choose : "Use custom settings for history"

Make sure that "Always use private browsing mode" is unchecked.