Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Thunderbird is missing ~500 emails from the gmail 'all email' folder

  • 1 valiny
  • 1 manana an'ity olana ity
  • 1 view
  • Valiny farany nomen'i boydston01

boydston01
boydston01
more options

Hello, new to Thunderbird and just installed; so far added two gmail accounts and initial sync is complete. One account has 9045 emails in the 'all mail' folder but gmail has 9523. All the other folders in the account match the number of emails with gmail--also the other account appears to have synced perfectly.

Why is Thunderbird missing ~500 emails in the 'all mail' folder? Thank you so much.

Hello, new to Thunderbird and just installed; so far added two gmail accounts and initial sync is complete. One account has 9045 emails in the 'all mail' folder but gmail has 9523. All the other folders in the account match the number of emails with gmail--also the other account appears to have synced perfectly. Why is Thunderbird missing ~500 emails in the 'all mail' folder? Thank you so much.

All Replies (1)

boydston01
boydston01 Tompon'ny fanontaniana
more options

Nevermind. I am abandoning Thunderbird. Yesterday, it gave me trouble adding a Gsuite account (it seemed to revolve around not using Oauth2 to add the account); today is the ~500 email sync issue; and now I cannot add a live.com account because the credential authorization process doesn't work for personal accounts.

I just want to manage my email, not manage my email client to get it to work... Oh well, I was excited about Thunderbird.