This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Nakatona sy natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Locked Out of Lockwise

  • 1 valiny
  • 1 manana an'ity olana ity
  • 2 views
  • Valiny farany nomen'i Paul

more options

I recently was trying to do some editing in my Lockwise app. But when I started I was sent to a screen that asked for my PIN/Password. I didn't recall ever setting up a PIN for the app. Now I am locked out of the app with no apparent resolve for me. Also, I no longer have access to my logins and passwords that are stored in Lockwise. HELP, PLEASE. Thank you.

I recently was trying to do some editing in my Lockwise app. But when I started I was sent to a screen that asked for my PIN/Password. I didn't recall ever setting up a PIN for the app. Now I am locked out of the app with no apparent resolve for me. Also, I no longer have access to my logins and passwords that are stored in Lockwise. HELP, PLEASE. Thank you.

All Replies (1)

more options

Hi

I am going to lock this thread as it appears to be a duplicate of:

https://support.mozilla.org/en-US/questions/1278661