This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Secure Connection Failed PR_CONNECT_RESET_ERROR

  • 6 valiny
  • 11 manana an'ity olana ity
  • 7 views
  • Valiny farany nomen'i #367259

more options

By using the last version of Firefox (74.0) when visiting a website with security connection I got the following error : "Secure Connection Failed An error occurred during a connection to .............. PR_CONNECT_RESET_ERROR The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the website owners to inform them of this problem." With the previous versions of Firefox there was no such problem and I could visit the above website. So, please inform me what happened with ver. 74.0 ? By ver. 74.0 is no more supported some older security protocols which might have the above website, or this is a bug by the new ver. 74.0 ? Please inform me how this issue can be fixed ?

By using the last version of Firefox (74.0) when visiting a website with security connection I got the following error : "Secure Connection Failed An error occurred during a connection to .............. PR_CONNECT_RESET_ERROR The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the website owners to inform them of this problem." With the previous versions of Firefox there was no such problem and I could visit the above website. So, please inform me what happened with ver. 74.0 ? By ver. 74.0 is no more supported some older security protocols which might have the above website, or this is a bug by the new ver. 74.0 ? Please inform me how this issue can be fixed ?

All Replies (6)

more options

Hi eladopoulos, Please see if @FredMcD's response in this thread can help:

PR_CONNECT_RESET_ERROR https://support.mozilla.org/si/questions/1280856

more options

There is no problem with my antivirus. I disabled it and still problem exists. The problem is with the last edition 74.0 which I suppose doesn't support all the security protocols any more and also might made some other changes regarding security. So, technical team of Firefox could check it and fix it with the forthcoming release.

more options

Hi eladopoulos:

Please post a link to one or more public websites where you see the problem so we can help you further by trying to reproduce the problem.

Cheers!

...Roland

more options

eladopoulos said

There is no problem with my antivirus.

Bing search https://www.bing.com/search?q=PR_CONNECT_RESET_ERROR This simply means, that the peer or some middlebox in between (firewall) is terminating the connection.

Anti-virus is only one of many "middlebox" culprits which generate the error.

The links in @FredMcD's response covers the other ones.

more options

Secure Connection Failed

An error occurred during a connection to www.blogger.com. PR_END_OF_FILE_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Learn more…

more options

Suffering this problem too, trying to connect to local NAS drive - build prior to 78 allowed me in under 'advanced' options - not available any more sadly