This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

how can I export addressbook in beta version 75 b2 or at least go back to status befor upgrade?

helpcorner Informatik
helpcorner Informatik
more options

a customer updated from 68 to 74 (beta), it automaticly updated also addressbook database/database format. now customer cannot print

i installed again version 68, but I hat to create e completly "new profile" now I can print but: I cannot access addressbook anymore

so: i uninstall stable version 68 and install version 75 (beta2) again I cannot print but i can access addressbook BUT: i cannot export addressbook

and I cannot undone or downgrade addressbook file abook.mab.

how can i migrate/downsize/downgrade abook.mab oder abook.sqlite?

a customer updated from 68 to 74 (beta), it automaticly updated also addressbook database/database format. now customer cannot print i installed again version 68, but I hat to create e completly "new profile" now I can print but: I cannot access addressbook anymore so: i uninstall stable version 68 and install version 75 (beta2) again I cannot print but i can access addressbook BUT: i cannot export addressbook and I cannot undone or downgrade addressbook file abook.mab. how can i migrate/downsize/downgrade abook.mab oder abook.sqlite?

Vahaolana nofidina

i found a solution:

uninstall beta version (74, or 75b0, 75b2) reboot install stable version (68) open thunderbird create new imap profile close thunderbird

if you have old profile: make sure thunderbird.exe ist closed. make a copy of abook.mab.bak and copy it from old profile to new profile rename abook.mab.bak to abook.mab open thunderbird

now you are able to print and also have access to addressbook again.

Hamaky an'ity valiny ity @ sehatra 👍 0

All Replies (1)

helpcorner Informatik
helpcorner Informatik Tompon'ny fanontaniana
more options

Vahaolana Nofidina

i found a solution:

uninstall beta version (74, or 75b0, 75b2) reboot install stable version (68) open thunderbird create new imap profile close thunderbird

if you have old profile: make sure thunderbird.exe ist closed. make a copy of abook.mab.bak and copy it from old profile to new profile rename abook.mab.bak to abook.mab open thunderbird

now you are able to print and also have access to addressbook again.