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Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

File doesn't completely download!

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  • 1 manana an'ity olana ity
  • 3 views
  • Valiny farany nomen'i FredMcD

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When I try to download a file, after some time it says that downloading is done, but it's not. I can't open it and it says that file is corrupted. Everytime, same file, different size (below 1.22 GB).

When I try to download a file, after some time it says that downloading is done, but it's not. I can't open it and it says that file is corrupted. Everytime, same file, different size (below 1.22 GB).
Sarin'efijery napaingotra

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The phone number you saw or received earlier is a scam. Please do not attempt to call that number.


What security software do you have ?

It is possible that (anti-virus) security software is causing the problem. Try to disable security software temporarily to see if that makes a difference.

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Go to the Mozilla Add-ons Web Page {web Link} (There’s a lot of good stuff here) and search for a download manager.


This download manager works separately from the browser. The browser tells it what to download, and off it goes.

http://www.freedownloadmanager.org It is a powerful modern download accelerator and organizer for Windows and Mac.