This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

I cannot sync Firefox - it asks for a verification code but the email never arrives.

  • 1 valiny
  • 1 manana an'ity olana ity
  • 3 views
  • Valiny farany nomen'i Eve

more options

I'm trying to sync Firefox to my new Mac. It asks me to enter a verification code which it sends to my email - but the email never arrives; I have requested it several times. I have checked Spam, I have checked my webmail as well as on the server, i have designated the Firefox accounts email address a safe sender, i have checked that I am still receiving emails (I am), but still no verification code.

I'm trying to sync Firefox to my new Mac. It asks me to enter a verification code which it sends to my email - but the email never arrives; I have requested it several times. I have checked Spam, I have checked my webmail as well as on the server, i have designated the Firefox accounts email address a safe sender, i have checked that I am still receiving emails (I am), but still no verification code.

All Replies (1)

more options

Are you in the right email account? That's all I can think of, is maybe you're accidentally checking the wrong email?