Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

the send button is grayed out and does not work

  • 2 valiny
  • 1 manana an'ity olana ity
  • 23 views
  • Valiny farany nomen'i Toad-Hall

tessari.stefano
tessari.stefano
more options

the send button is grayed out and does not work

Thunderbird release 78.3.1 (64 bit)

I try use thunderbird in safe mode

The "send" button stay in grey

the send button is grayed out and does not work Thunderbird release 78.3.1 (64 bit) I try use thunderbird in safe mode The "send" button stay in grey
Sarin'efijery napaingotra

All Replies (2)

Toad-Hall
Toad-Hall
  • Top 10 Contributor
more options

I notice the TO (A) field there is an email address, but it is in red font and does not look like it has formed a 'pill' shape/ darker background rectangle with text on top.

How did you start to create the email? Did you click on a 'Reply' button or is this a clean new Write email?

What happens if you put mouse cursor at the end of the @nsg.it and then press Enter ?

Toad-Hall
Toad-Hall
  • Top 10 Contributor
more options

Red font used to mean email address is not in address book. Are you able to access the Address Book ? Can you see address books and contacts? Is that contact/email address in one of your address books ?