This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Can't Access any website after deleting trusts

more options

I had an issue with a self hosted website's self signed cert and the code it gave, it recommended I go to

Preferences > Privacy & Security > View Certificates > Authorities

and delete the offending trust. I couldn't find which trust it was I needed to delete, so I just deleted them all, assuming it would reverify valid ones later on, and the broken one would be fixed.

Now I can't access any website. Not even google.

How can I just reset all my SSL settings without resetting firefox entirely?

I had an issue with a self hosted website's self signed cert and the code it gave, it recommended I go to Preferences > Privacy & Security > View Certificates > Authorities and delete the offending trust. I couldn't find which trust it was I needed to delete, so I just deleted them all, assuming it would reverify valid ones later on, and the broken one would be fixed. Now I can't access any website. Not even google. How can I just reset all my SSL settings without resetting firefox entirely?

All Replies (1)

more options

Do you mean you deleted all of the "built-in" authority certificates?

I think you should follow the steps under "Corrupted certificate store" in this article: What do the security warning codes mean? (last section).

Does that help?