This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

ImportExportTools doesn't show up in tools after addon addition and restart

  • 2 valiny
  • 1 manana an'ity olana ity
  • 2 views
  • Valiny farany nomen'i hecklorenz

more options

Hi folks,

i tried to install the ImportExportTools NG for my thunderbird (the version without NG is not supported with my software version) but the import doesn't show up in tools. There is only the standart import tool, which doesn't find the mails of a removed email account.

Any suggestions?

I use thunderbird on ubuntu

Many thanks for any advice!

Hi folks, i tried to install the ImportExportTools NG for my thunderbird (the version without NG is not supported with my software version) but the import doesn't show up in tools. There is only the standart import tool, which doesn't find the mails of a removed email account. Any suggestions? I use thunderbird on ubuntu Many thanks for any advice!

Vahaolana nofidina

Have you restarted Thunderbird? Does it show when you right-click a folder?

Hamaky an'ity valiny ity @ sehatra 👍 0

All Replies (2)

more options

Vahaolana Nofidina

Have you restarted Thunderbird? Does it show when you right-click a folder?

more options

many thanks for your help! it appears on the right click menu (: