This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Problem when i forward emails with PDF in attachment

  • 3 valiny
  • 1 manana an'ity olana ity
  • 19 views
  • Valiny farany nomen'i sfhowes

suport.fares
suport.fares
more options

Hello,

Attachment just dissapear when i want to forward an email with PDF in attachment.

I use Windows 7 x64, i updated firefox to latest version.

I can forward any emails correctly, the issue exist only when i try to forward an email with PDF attachment.

Please help me!

Thanks. Raul.

Hello, Attachment just dissapear when i want to forward an email with PDF in attachment. I use Windows 7 x64, i updated firefox to latest version. I can forward any emails correctly, the issue exist only when i try to forward an email with PDF attachment. Please help me! Thanks. Raul.

All Replies (3)

sfhowes
sfhowes
  • Top 25 Contributor
more options

Do you have an antivirus app scanning outgoing mail? If so, disable that option and see if it helps.

suport.fares
suport.fares Tompon'ny fanontaniana
more options

sfhowes said
Do you have an antivirus app scanning outgoing mail? If so, disable that option and see if it helps.

I uninstalled my Kaspersky , and the issue still exist .

sfhowes
sfhowes
  • Top 25 Contributor
more options

If you removed Kaspersky, the AV would have reverted to Windows Defender. See if adding the profile folder as an Exclusion makes any difference.

https://winaero.com/exclusions-windows-defender-windows-10/