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Google Maps are not appearing

Bill
Bill
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I have had access to Google Maps for years. Now when I try to open a map I get the following message which I have no idea what it means:

"We are sorry, but you do not have access to Google Maps. Please contact your Organization Administrator for access."

If I use Edge browser the maps open. If I use Chrome browser the maps open but using FireFox they do not open.

I asked the question yesterday and got a reply that was about 4 levels above my understanding as to what to do to fix the problem.

I also got a couple of replies that said it was an Avast security problem. That does not seem realistic if I can open the maps on the other browsers.

This is about the 3rd or 4th item where something does not work in Firefox but they work in other browsers. I prefer Firefox but I'm becoming disenchanted.

I have had access to Google Maps for years. Now when I try to open a map I get the following message which I have no idea what it means: "We are sorry, but you do not have access to Google Maps. Please contact your Organization Administrator for access." If I use Edge browser the maps open. If I use Chrome browser the maps open but using FireFox they do not open. I asked the question yesterday and got a reply that was about 4 levels above my understanding as to what to do to fix the problem. I also got a couple of replies that said it was an Avast security problem. That does not seem realistic if I can open the maps on the other browsers. This is about the 3rd or 4th item where something does not work in Firefox but they work in other browsers. I prefer Firefox but I'm becoming disenchanted.

All Replies (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
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Hi Bill, to avoid duplication of efforts, could we continue in your earlier thread:

https://support.mozilla.org/questions/1331589

You can always reply and add new info there.