Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Sync trouble

  • 4 valiny
  • 1 manana an'ity olana ity
  • 6 views
  • Valiny farany nomen'i cor-el

more options

Hello, I installed Firefox on a new imac. It requested I set up sync with another device. Said device already has Firefox. The only option is to link to ios app store and it opens the Firefox already on my iPhone. What am I missing? It's a very frustrating loop of ridiculousness... Thx Pierce.

Hello, I installed Firefox on a new imac. It requested I set up sync with another device. Said device already has Firefox. The only option is to link to ios app store and it opens the Firefox already on my iPhone. What am I missing? It's a very frustrating loop of ridiculousness... Thx Pierce.

All Replies (4)

more options

If you are talking about sync, sync is an option. Shut down sync from here.

Type about:accounts<enter> in the address bar.

[v57+] https://accounts.firefox.com/settings

https://accounts.firefox.com/signin

more options

Thx for that. However I do want to sync.

more options

Then shut it down.

more options

Using Sync on another device merely means to connect to the same Firefox account if you already have Firefox installed on that device.

You can close the tab once you have created the Sync account if you do not want or can't add a mobile device.