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Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

discontinued account

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  • 1 manana an'ity olana ity
  • 15 views
  • Valiny farany nomen'i info5330

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Hi, one of my email accounts has discontinued, so I don't want TB to check for new mail, as I would get the message "cannot connect to server" ...but I do want to keep the historic messages for my files. I have unchecked the options to get mail at startup or periodically, but when I click on "receive messages" for all the other accounts, it still tries to check the mail for the discontinued one, and I get the annoying message. Can anyone help?

Hi, one of my email accounts has discontinued, so I don't want TB to check for new mail, as I would get the message "cannot connect to server" ...but I do want to keep the historic messages for my files. I have unchecked the options to get mail at startup or periodically, but when I click on "receive messages" for all the other accounts, it still tries to check the mail for the discontinued one, and I get the annoying message. Can anyone help?

Vahaolana nofidina

Create subfolders of Local Folders and copy the messages there from the account. Confirm the copies, then remove the account from Tools/Account Settings, Account Actions.

Hamaky an'ity valiny ity @ sehatra 👍 1

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Vahaolana Nofidina

Create subfolders of Local Folders and copy the messages there from the account. Confirm the copies, then remove the account from Tools/Account Settings, Account Actions.

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Got it, Thanks!!