This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Mac Bookmarks Not Synced

more options

Hi, I just got a new laptop and don't have access to the old one. I thought that my bookmarks in Firefox would sync to my new laptop but they did not. I tried clicking on my profile image in the right corner and clicking sync but it didn't do anything. Is there any way to force a sync?

Hi, I just got a new laptop and don't have access to the old one. I thought that my bookmarks in Firefox would sync to my new laptop but they did not. I tried clicking on my profile image in the right corner and clicking sync but it didn't do anything. Is there any way to force a sync?

All Replies (1)

more options

Im not a mac person.

But what you can try at this time is to install a secondary FF but an older one, such as version 78. Then with the current FF closed down (or simply uninstalled), launch the older version of FF and try logging into your sync account. With any luck, it will get updated with your user data.

There is also something to keep in mind. Just because you are no longer using your old laptop, its hard drive can become an external hard drive for your new laptop whereas you can store files and back ups on it. But most importantly, you may be able to copy your old FF profile over to the new computer.