We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Forward (or Reply) email truncates original message

  • 1 valiny
  • 1 manana an'ity olana ity
  • 19 views
  • Valiny farany nomen'i Matt

more options

Hello,

In recent versions of Thunderbird used in a corporate MS Exchange server environment, I am facing a problem when replying to or forwarding emails.The issue occurs in some (but not all) emails,where the original message text gets truncated and lost for the recipient. I have found that setting the mail.reply_quote_inline in configuration mode to true fixes the behavior when replying. I could not find a similar option for the forward action.

Please note that the out of the box option for forward message as "inline" does not work and still all text except the latest gets truncated.

Is there a way to make forwarding work as desired? Same message when forwarded via another client (for example Outlook) does not get altered and content is forwarded as is.

Thank you !

Hello, In recent versions of Thunderbird used in a corporate MS Exchange server environment, I am facing a problem when replying to or forwarding emails.The issue occurs in some (but not all) emails,where the original message text gets truncated and lost for the recipient. I have found that setting the '''mail.reply_quote_inline''' in configuration mode to '''true''' fixes the behavior when replying. I could not find a similar option for the forward action. Please note that the out of the box option for forward message as "inline" does not work and still all text except the latest gets truncated. Is there a way to make forwarding work as desired? Same message when forwarded via another client (for example Outlook) does not get altered and content is forwarded as is. Thank you !

All Replies (1)

more options

are you using IMAP with this sever or the OWL addon?