Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Firefox will not save passwords and all passwords missing after update to version 90.0 (64 bit)

  • 2 valiny
  • 1 manana an'ity olana ity
  • 3 views
  • Valiny farany nomen'i theelevatorguy

theelevatorguy
theelevatorguy
more options

My computer automatically updated to version 90.0 and all of my passwords were deleted. Also, it will not save any passwords that I try to save. Any idea how to fix this? Thanks

Jim

My computer automatically updated to version 90.0 and all of my passwords were deleted. Also, it will not save any passwords that I try to save. Any idea how to fix this? Thanks Jim

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Do you still see logins in either logins.json or logins-backup.json in the profile folder if you open the file in a Firefox tab ?

You can use the button on the "Help -> More Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.

See also:

theelevatorguy
theelevatorguy Tompon'ny fanontaniana
more options

It shows: logins.json but it asks me if I want to search for a program to open it. logins.json.corrupt logins.json.1corrupt through logins.json.99corrupt