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Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Thunderbird 91.1.1 not downloading emails in folders until I click on them.

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  • 1 manana an'ity olana ity
  • 13 views
  • Valiny farany nomen'i Wayne Mery

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I am using Thunderbird 91.1.1 (64-bit) on Windows 10. I have set up an outlook.com (hotmail.co.uk) account using IMAP. I use filters to sort my mail into folders, these are on the outlook server i.e. not using Thunderbird. Thunderbird only automatically receives mail into the 'inbox' folder. All other folders only update once I click on them. I cannot work out what is wrong.

I am using Thunderbird 91.1.1 (64-bit) on Windows 10. I have set up an outlook.com (hotmail.co.uk) account using IMAP. I use filters to sort my mail into folders, these are on the outlook server i.e. not using Thunderbird. Thunderbird only automatically receives mail into the 'inbox' folder. All other folders only update once I click on them. I cannot work out what is wrong.

Novain'i Wayne Mery t@

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Right-click a folder in the Folder Pane, Properties, check 'When getting new messages for this account always check this folder'.

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Cloudseed, Are you still seeing this issue?