This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

my video in a zoom meeting

  • 1 valiny
  • 1 manana an'ity olana ity
  • 7 views
  • Valiny farany nomen'i D

more options

My webcam worked fine with Chrome but since I changed to Firefox browser, I cannot show my video in a zoom meeting even though my Logitech HD webcam C16 camera shows that it is working on my desktop outside of the zoom meeting. The audio is fine both ways and I can see others' video. They cannot see my video. Help! Diana

My webcam worked fine with Chrome but since I changed to Firefox browser, I cannot show my video in a zoom meeting even though my Logitech HD webcam C16 camera shows that it is working on my desktop outside of the zoom meeting. The audio is fine both ways and I can see others' video. They cannot see my video. Help! Diana
Sarin'efijery napaingotra

All Replies (1)

more options

I got a new camera and the problem is the same as described in my earlier post above. I tested the new camera at the Zoom website and both mic and video were working but when I join a Zoom meeting my video does not show. I've gone through settings and did a restart with no improvement. I'm stuck! Diana