This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

What is this symbol Thunderbird is displaying?

  • 3 valiny
  • 1 manana an'ity olana ity
  • 24 views
  • Valiny farany nomen'i Matt

more options

Thunderbird is putting a symbol and a number in my Folders list (see image). What is it? My first guess was that it indicates an unread message in a subfolder, but I can't find any such unread message.

Thank you.

Thunderbird is putting a symbol and a number in my Folders list (see image). What is it? My first guess was that it indicates an unread message in a subfolder, but I can't find any such unread message. Thank you.
Sarin'efijery napaingotra

Vahaolana nofidina

Then right click the folder, select properties and then repair the folder to rebuild the index that is reporting unread messages.

Note that in IMAP accounts, there can be sub folders on the server that are not subscribed that can contain reported sub folder messages.

Hamaky an'ity valiny ity @ sehatra 👍 0

All Replies (3)

more options

your first guess is right, but that it has that down arrow tells you the count includes sub folders of the one it is displayed on.

more options

And yet there are no unread messages in any of the subfolders.

more options

Vahaolana Nofidina

Then right click the folder, select properties and then repair the folder to rebuild the index that is reporting unread messages.

Note that in IMAP accounts, there can be sub folders on the server that are not subscribed that can contain reported sub folder messages.