This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

thunderbird will not set up

  • 1 valiny
  • 1 manana an'ity olana ity
  • 5 views
  • Valiny farany nomen'i Stans

palmermi
palmermi
more options

I cannot get Thunderbird to set up on my new computer. I already have an account. Even after talking with Spectrum and changing/correcting the configuration information under the manual option, I got the "unable to log in at server" message again. What am I missing?

I cannot get Thunderbird to set up on my new computer. I already have an account. Even after talking with Spectrum and changing/correcting the configuration information under the manual option, I got the "unable to log in at server" message again. What am I missing?

All Replies (1)

Stans
Stans
more options

Which configuration information are you using? Refer to https://www.spectrum.net/support/internet/spectrum-email-server-settings/ for the correct server settings for your domain. Are you using a VPN? Which antivirus and firewall are you using?