This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

email links dont open

  • 1 valiny
  • 1 manana an'ity olana ity
  • 1 view
  • Valiny farany nomen'i FredMcD

john.sisson
john.sisson
more options

Hello I have just installed FireFox to replace M$ Chrome as my browser. I use Outlook from M$ Office 365 on Windows 10 for email.

When I open a news email in Outlook and clink on a link there, the page does not open in Firefox. The same link opens the page if I use M$ Chrome. If I 'copy' the link in Outlook and open a new tab in Firefox and paste the link it opens.

This seems like a giant failure as I get about 10 news emails a day and they are a primary access for my keeping abreast of the world. I have scoured the support links and see no solution. What have I missed? This should be a fundamental capability of Firefox

Thanks JohnS

Hello I have just installed FireFox to replace M$ Chrome as my browser. I use Outlook from M$ Office 365 on Windows 10 for email. When I open a news email in Outlook and clink on a link there, the page does not open in Firefox. The same link opens the page if I use M$ Chrome. If I 'copy' the link in Outlook and open a new tab in Firefox and paste the link it opens. This seems like a giant failure as I get about 10 news emails a day and they are a primary access for my keeping abreast of the world. I have scoured the support links and see no solution. What have I missed? This should be a fundamental capability of Firefox Thanks JohnS

All Replies (1)

FredMcD
FredMcD
more options

Is Firefox set as your default browser?

https://support.mozilla.org/en-US/kb/how-make-web-links-open-firefox-default

https://support.mozilla.org/en-US/kb/setting-firefox-default-browser-does-not-work

https://support.mozilla.org/en-US/questions/1207775

https://support.mozilla.org/en-US/questions/1208759#answer-1086882

https://support.mozilla.org/en-US/kb/how-change-your-default-browser-windows-10

https://www.bing.com/search?q=change+default+browser+windows+10