This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Thunderbird will not download email

  • 1 valiny
  • 1 manana an'ity olana ity
  • 11 views
  • Valiny farany nomen'i sfhowes

Jim Tarleton
Jim Tarleton
more options

Thunderbird does not download email. I get a message that the password isn't working. I do not know how to change or alter password. I have an ATT account for email/internet services, and my email comes through Yahoo.

Thunderbird does not download email. I get a message that the password isn't working. I do not know how to change or alter password. I have an ATT account for email/internet services, and my email comes through Yahoo.

All Replies (1)

sfhowes
sfhowes
  • Top 10 Contributor
more options

If you are connecting through the AT&T servers, use a secure mail key in place of the password in TB. Remove the password from Saved Passwords in Preferences, restart TB, enter the key when asked for a password.

https://www.att.com/support/article/dsl-high-speed/KM1010523/