This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Where to find the "code scanner"?

Sandy
Sandy
more options

I just installed Firefox for Android. I'm trying to sync my device for the first time. The app said to open firefox.com/pair on my desktop & take a picture with my camera of the symbol. So I opened firefox.com/pair on my desktop (Windows 10) and it shows a box that says, "Connect to another device {title} Open the code scanner on your Firefox app and show the code when ready. [Show code] {button}"

I looked on my app & can't find a code scanner anywhere. Anyone know where to find it?

I just installed Firefox for Android. I'm trying to sync my device for the first time. The app said to open firefox.com/pair on my desktop & take a picture with my camera of the symbol. So I opened firefox.com/pair on my desktop (Windows 10) and it shows a box that says, "Connect to another device {title} Open the code scanner on your Firefox app and show the code when ready. [Show code] {button}" I looked on my app & can't find a code scanner anywhere. Anyone know where to find it?

All Replies (2)

Paul
Paul
  • Top 25 Contributor
  • Moderator
more options

Hi

When you open a new tab in Firefox for Android, right next to the search bar is a "Scan" icon.

Tap that (make sure you grant Firefox permission to use your camera) and you will be able to scan the QR code.

donovan_dion_oblsb
donovan_dion_oblsb
more options

The solution by Seburo does not work. Using the scan option on a new tab I'm Firefox for Android on Samsung Note 10 plus N975U results in attached screenshot. OS Android 12. Build information: 100.1.1 (Build #2015877459), d1ad9294e+ AC: 100.0.10, dc6eeb5768 GV: 100.0-20220428192727 AS: 91.1.1