This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Firefox Sync Account

  • 1 valiny
  • 1 manana an'ity olana ity
  • 11 views
  • Valiny farany nomen'i Paul

LiquidTylenol
LiquidTylenol
more options

I got a new phone so I no longer had access to 2FA for my main account and I can't login to the account to delete it, can Mozilla delete the account for me or do I have to use another account?

I got a new phone so I no longer had access to 2FA for my main account and I can't login to the account to delete it, can Mozilla delete the account for me or do I '''have''' to use another account?

Vahaolana nofidina

Hi

You will have to set up and use a new Firefox Account.

Hamaky an'ity valiny ity @ sehatra 👍 0

All Replies (1)

Paul
Paul
  • Moderator
  • Top 10 Contributor
more options

Vahaolana Nofidina

Hi

You will have to set up and use a new Firefox Account.