This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

In Thunderbird, the option to place copies of replies in the same folder as the original message is grayed out.

  • 5 valiny
  • 1 manana an'ity olana ity
  • 6 views
  • Valiny farany nomen'i sfhowes

andy186
andy186
more options

In Thunderbird, the option to place copies of replies in the same folder as the original message is grayed out. How can this option be enabled?

In Thunderbird, the option to place copies of replies in the same folder as the original message is grayed out. How can this option be enabled?
Sarin'efijery napaingotra

All Replies (5)

sfhowes
sfhowes
  • Top 10 Contributor
more options

Is this an Exchange account set up in ExQuilla or Owl?

andy186
andy186 Tompon'ny fanontaniana
more options

Yes, it has the Owl extension.

sfhowes
sfhowes
  • Top 10 Contributor
more options

I think you have to look in Owl settings for that option, if it exists. Otherwise, it probably could be achieved with a filter that runs (manually) on the Sent folder.

andy186
andy186 Tompon'ny fanontaniana
more options

OWL doesn't really seem to have any related options. It was working in Thunderbird before, but now it's just grayed out.

sfhowes
sfhowes
  • Top 10 Contributor
more options

Are the Owl settings accessible from Tools/Add-ons/Extensions? If not, I suggest contacting the author:

https://www.beonex.com/owl/