This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Missing bookmarks

  • 1 valiny
  • 1 manana an'ity olana ity
  • 4 views
  • Valiny farany nomen'i FredMcD

Jazz Record Center
Jazz Record Center
more options

As if this morning, all my bookmarks have disappeared. I did a Firefox search for the problem and got a page titled "My bookmarks have disappeared". I followed the directions:

1. Click on the menu button to open the menu panel. Click Bookmarks and then click the Manage Bookmarks bar at the bottom. 2. In the Library window, click the Import and Backup button and then select Restore. 3. Select the backup you want to restore from the list of dated automatic backups. 

   You can also select Choose File...to restore bookmarks from the manual backup, if you created one.

4. After confirming your choice, the bookmarks from the backup you selected will be restored.

The backup was not restored. I need help.

As if this morning, all my bookmarks have disappeared. I did a Firefox search for the problem and got a page titled "My bookmarks have disappeared". I followed the directions: 1. Click on the menu button to open the menu panel. Click Bookmarks and then click the Manage Bookmarks bar at the bottom. 2. In the Library window, click the Import and Backup button and then select Restore. 3. Select the backup you want to restore from the list of dated automatic backups. You can also select Choose File...to restore bookmarks from the manual backup, if you created one. 4. After confirming your choice, the bookmarks from the backup you selected will be restored. The backup was not restored. I need help.

All Replies (1)

FredMcD
FredMcD
more options

First, reboot the computer.


If you have sync, and there is a problem anywhere, Shut Down Sync Immediately On All Devices to prevent the problem from spreading. Type https://accounts.firefox.com/settings<enter> in the address box. Once the problem is fixed, perform the same repair on all computers/profiles before using sync again.


[v57+] Places Maintenance is built into Firefox.

Type about:support<enter> in the address box.

You will find Places Database near the bottom. Press the Verify Integrity button.

If any errors are reported: https://support.mozilla.org/en-US/kb/fix-bookmarks-and-history-will-not-be-functional

The places.sqlite and favicons.sqlite files contains your History and Bookmarks. And it looks like they are corrupted.

Type about:support<enter> in the address box.

Under the page logo on the left side, you will see Application Basics. Under this find Profile Folder. To its right press the button Show Folder. This will open your file browser to the current Firefox profile. Now Close Firefox.

Locate the above files. Then rename or delete them. Restart Firefox. The browser should then create a new place.sqlite and recover your bookmarks from the backup files.

Note: Your history is not backed up and will be lost.