This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Firefox on Linux crashes when it's moved off of the half or quarter monitor position.

  • 3 valiny
  • 1 manana an'ity olana ity
  • 8 views
  • Valiny farany nomen'i jonzn4SUSE

more options

Hello! I've been using Firefox as my daily driver web browser for at least a year, first on Windows and now more recently on Linux (specs below). The PC itself is the same, the only thing to change was the OS. Ever since moving to Linux, I've had this problem with crashing. I have two monitors and I will usually snap the browser to half of one screen while I do other things on the rest of my display space. However, most of the time when I try to drag the browser window off of its half of the screen, all of my Firefox windows crash, with an error message about not being able to send a crash report (see attached image). This has been happening with multiple browser versions, both the official repository release as well as the Flatpak. No other application has behaved like this.

System details: OS: Manjaro Linux x86_64 Kernel: 5.17.1-3-MANJARO x86_64 DE: Plasma 5.24.4 WM: KWin CPU: AMD Ryzen 5 1600X Memory: 15982.8 MiB GPU: AMD Radeon RX 6600 XT (amdgpu driver in use)

Hello! I've been using Firefox as my daily driver web browser for at least a year, first on Windows and now more recently on Linux (specs below). The PC itself is the same, the only thing to change was the OS. Ever since moving to Linux, I've had this problem with crashing. I have two monitors and I will usually snap the browser to half of one screen while I do other things on the rest of my display space. However, most of the time when I try to drag the browser window off of its half of the screen, all of my Firefox windows crash, with an error message about not being able to send a crash report (see attached image). This has been happening with multiple browser versions, both the official repository release as well as the Flatpak. No other application has behaved like this. System details: OS: Manjaro Linux x86_64 Kernel: 5.17.1-3-MANJARO x86_64 DE: Plasma 5.24.4 WM: KWin CPU: AMD Ryzen 5 1600X Memory: 15982.8 MiB GPU: AMD Radeon RX 6600 XT (amdgpu driver in use)
Sarin'efijery napaingotra

All Replies (3)

more options

We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about your crash.

The crash report is several pages of data. We need the report numbers to see the whole report.

  1. Enter about:crashes in the Firefox address bar and press Enter. A list of Submitted/Unsubmitted Crash Reports will appear, similar to the one shown below.
  2. Copy the 5 most recent Submitted Report IDs that start with bp- and then go back to your forum question and paste those IDs into the "Post a Reply" box.

Note: If a recent Report ID does not start with bp- click on it to submit the report.

(Please don't take a screenshot of your crashes, just copy and paste the IDs. The below image is just an example of what your Firefox screen should look like.)

Fx64Beta-aboutcrashes-unsubmitted

Thank you for your help!

More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.

more options

Hey! Thanks for the reply. Unfortunately, there is nothing on the about:crashes page besides the text "No crash reports have been submitted."

more options

Can you see if you can reproduce the issue with Firfox from Mozilla? https://www.mozilla.org/en-US/firefox/all/#product-desktop-release