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Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Message Reply not saved in Sent folder

  • 4 valiny
  • 0 manana an'ity olana ity
  • 6 views
  • Valiny farany nomen'i FH040

FH040
FH040
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I am using the latest version of Thunderbird on a Windows computer. I have no Thunderbird extensions and am using all of the default settings. 

When I create and send a message it is saved in the Sent folder, but when I reply to a message it is not saved in the Sent Folder, although the message does actually get sent. There are no error messages.

I have tried re-installing Thunderbird, compacting each folder, repairing each folder, and turning off my security software, all to no avail.

I tried researching the issue but could not find anything that would pertain to this problem.

I would appreciate any technical support you can provide.

Thank you.

I am using the latest version of Thunderbird on a Windows computer. I have no Thunderbird extensions and am using all of the default settings. When I create and send a message it is saved in the Sent folder, but when I reply to a message it is not saved in the Sent Folder, although the message does actually get sent. There are no error messages. I have tried re-installing Thunderbird, compacting each folder, repairing each folder, and turning off my security software, all to no avail. I tried researching the issue but could not find anything that would pertain to this problem. I would appreciate any technical support you can provide. Thank you.

Novain'i FH040 t@

Vahaolana nofidina

Deleting all of the files in the Sent folder appears to have fixed the problem.

Hamaky an'ity valiny ity @ sehatra 👍 0

All Replies (4)

david
david
  • Top 10 Contributor
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Just a possibility: check the copies&folder setting to see if you have the box ticked to save replies in other than the sent folder.

FH040
FH040 Tompon'ny fanontaniana
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Thanks for your prompt reply. 

No, that box remains unchecked.

Could it be a profile issue?

FH040
FH040 Tompon'ny fanontaniana
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When I send a message reply the number of items in the Sent folder is incremented by one but there is no new entry in that folder.

FH040
FH040 Tompon'ny fanontaniana
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Vahaolana Nofidina

Deleting all of the files in the Sent folder appears to have fixed the problem.