gmail/google account won't stay signed in on firefox
My gmail account keeps asking me to sign in every other 5 minutes. I didn't change a thing on my setting and up until yesterday evening the gmail still stayed signed in. I tried to add google.com, gmail ect. in Exception, but it didn't help. When I was trying to leave a comment on youtube, I had to sign in every single time.
All Replies (2)
Could be a problem with the cookies. Do you have an extension that deals with cookies ?
You can clear the Cache and remove the Cookies for websites that cause problems via the "3-bar" Firefox menu button (Settings).
"Remove the Cookies" for websites that cause problems:
- Settings -> Privacy & Security
Cookies and Site Data: "Manage Data"
"Clear the Cache":
- Settings -> Privacy & Security
Cookies and Site Data -> Clear Data -> [X] Cached Web Content -> Clear
- https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox
- https://support.mozilla.org/en-US/kb/how-clear-firefox-cache
If clearing cookies doesn't help, it is possible that the cookies.sqlite file in the Firefox profile folder that stores the cookies got corrupted.
- rename/remove cookies.sqlite (cookies.sqlite.old) and, when present, delete cookies.sqlite-shm and cookies.sqlite-wal in the Firefox profile folder with Firefox closed in case cookies.sqlite got corrupted.
- https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data
Thank you so much for your reply! I did try to clear the cache and cookies, which didn't help. However, I disabled all the extensions and google didn't sign me out...so I put the extension one by one back to test which one was the cause of the problem. It was the Email Notifier. So far, it works, and I really hope it stays. I have no similar problem with Chrome though.