This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Shortcut Icons

  • 1 valiny
  • 1 manana an'ity olana ity
  • 3 views
  • Valiny farany nomen'i cor-el

Rjrgrady
Rjrgrady
more options

I set up 4ows of shortcuts on the home page. Almost ever shortcut had an icon. Now all of the icons are gone except for youtube, ebay and amazon. Not sure what happened to the rest of the icons. Has this happened to anyone else?

I set up 4ows of shortcuts on the home page. Almost ever shortcut had an icon. Now all of the icons are gone except for youtube, ebay and amazon. Not sure what happened to the rest of the icons. Has this happened to anyone else?

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Were that custom icon (i.e. you set them yourself) or icons generated by Firefox from the cache? In case of the latter this could be caused by clearing the disk cache. You can also check the thumbnail cache in the secondary profile location in "AppData\Local" used for the cache. See the about:cache and the about:profiles pages for the location of the cache and go up one level.

  • C:\Users\<user>\AppData\Local\Mozilla\Firefox\Profiles\<profile>