This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Credit card autofill doesn't work and doesn't appear in settings

  • 2 valiny
  • 5 manana an'ity olana ity
  • 196 views
  • Valiny farany nomen'i K

K
K
more options

I am using Firefox for windows on my laptop and I have this issue where it stopped filling in my credit card information. I tried to follow the steps of turning it on/off in settings, except no "Forms" or "autofill" appear anywhere in my settings, nor privacy & security. Going into config, it appears that form and autofill for credit cards are both switched on and available. My browser is updated and everything else seems in order. How do I fix this?

I am using Firefox for windows on my laptop and I have this issue where it stopped filling in my credit card information. I tried to follow the steps of turning it on/off in settings, except no "Forms" or "autofill" appear anywhere in my settings, nor privacy & security. Going into config, it appears that form and autofill for credit cards are both switched on and available. My browser is updated and everything else seems in order. How do I fix this?

Vahaolana nofidina

Credit card autofill only works in supported regions, you can see your current region by going to about:config in the address bar and looking for browser.search.region. You can force-enable experimental support by adding your two-letter country code to extensions.formautofill.creditCards.supportedCountries then restart the browser.

Hamaky an'ity valiny ity @ sehatra 👍 2

All Replies (2)

zeroknight
zeroknight
more options

Vahaolana Nofidina

Credit card autofill only works in supported regions, you can see your current region by going to about:config in the address bar and looking for browser.search.region. You can force-enable experimental support by adding your two-letter country code to extensions.formautofill.creditCards.supportedCountries then restart the browser.

K
K Tompon'ny fanontaniana
more options

zeroknight said
Credit card autofill only works in supported regions, you can see your current region by going to about:config in the address bar and looking for browser.search.region. You can force-enable experimental support by adding your two-letter country code to extensions.formautofill.creditCards.supportedCountries then restart the browser.

Thank you, I hadn't realized region might be an issue. Fixed it now!