Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

e-mail format

  • 4 valiny
  • 1 manana an'ity olana ity
  • 1 view
  • Valiny farany nomen'i MichaelB1

MichaelB1
MichaelB1
more options

Whatever the settings my outgoing e-mails are always in Plain Text. This applies both to new messages and when I am forwarding or replying to an incoming e-mail in html. Until fairly recently all format settings, and particularly Automatic, worked normally. How do I re-activate the html setting? Thanks.

Whatever the settings my outgoing e-mails are always in Plain Text. This applies both to new messages and when I am forwarding or replying to an incoming e-mail in html. Until fairly recently all format settings, and particularly Automatic, worked normally. How do I re-activate the html setting? Thanks.

Vahaolana nofidina

TB will send in plain text if there is no html content. If you send a message with html, such as a link embedded in text like this, does it get sent as an html message?

Hamaky an'ity valiny ity @ sehatra 👍 1

All Replies (4)

sfhowes
sfhowes
  • Top 10 Contributor
more options

What do you have in Settings/Composition, for Sending Format (applies to all accounts)? What is the default format for the account in Account Settings, Composition & Addressing?

MichaelB1
MichaelB1 Tompon'ny fanontaniana
more options

In Global Composing Preferences, Sending Format was previously set to Automatic and is now set to Only HTML. In Account Settings, Composition and Addressing is set to Compose messages in HTML format.

As I said, until fairly recently all format settings, and particularly Automatic, worked normally. Now, my outgoing e-mails are always in Plain Text whatever the settings.

sfhowes
sfhowes
  • Top 10 Contributor
more options

Vahaolana Nofidina

TB will send in plain text if there is no html content. If you send a message with html, such as a link embedded in text like this, does it get sent as an html message?

MichaelB1
MichaelB1 Tompon'ny fanontaniana
more options

Thanks. The system is now working properly and may have corrected itself spontaneously